MSP Anywhere via WINE
Description
MSP Anywhere is a Team-viewer like windows app that offers you control over a windows system. WINE is a windows emulator that allows installing and running of windows apps. This guide provides information about setting up and using of MSP Aniwhere with WINE.
Installation
Firstly we need to set up WINE if we haven't done this on a previous occasion.
1.Setting up 32 bit architecture
sudo dpkg --add-architecture i386 -> enable 32-bit arch
2.WINE Installation
Key setup:
wget -nc https://dl.winehq.org/wine-builds/Release.key sudo apt-key add Release.key
Installation:
sudo apt-add-repository https://dl.winehq.org/wine-builds/ubuntu/ sudo apt update sudo apt install wine-stable winehq-stable sudo apt install winetricks
Config:
export WINEARCH=win32 winecfg
3.Installing MSP Anywhere
download via official site:
https://www.solarwindsmsp.com/products/msp-anywhere/downloads
Install and run via WINE (it will operate automatically so all you need to do is to click it.)
Use Case
Opening a new session
1. Open the console
2. click START NEW SESSION
3.1. instruct the client to go to startcontrol.com and enter the PIN code from OPTION 1
3.2. provide them the link in the OPTION 2 pannel
4. the client will then download an app. instruct them to run it as an administrator
5. chose the "desktop control" tab from the newly opened window and chose "Client will provide authentication" option.
6. instruct your client to click accept on the pop-up that had presented to them. this will restart the app.
7. as soon as the app restarts, click the "desktop control" tab again and proceed with your endeavors.
Troubleshooting
The new window that appears as the client offers a conection gets locked in the minimized state
Ask your client to restart the app in administrator mode.
The link does not work for your client
Ask them to use another browser. Chrome is known to work.
Biblio
[1] -> msp anywhere official site
[2] -> WINE official site
[3] -> detailed and explained WINE configuring instructions
